Quality Specialist Complaints Job at Sanofi in Hyderabad for pharma candidates with 1–3 years experience apply before April 29 for product complaints role India.
Introduction
If you are aiming to build a career in pharmaceutical quality and product complaint handling, this opportunity with Sanofi offers excellent exposure to global quality systems. This role is ideal for candidates with 1–3 years of experience who want to work on product complaint investigations, quality management systems, and regulatory compliance in a reputed multinational pharmaceutical company. Quality Specialist Complaints Job at Sanofi
Company Overview
Sanofi is a leading global healthcare organization focused on improving patient outcomes through innovation and advanced medical solutions. The company operates across multiple therapeutic areas including vaccines, rare diseases, oncology, diabetes, and immunology. With a strong emphasis on research, technology, and quality, Sanofi plays a vital role in delivering safe and effective medicines worldwide. Quality Specialist Complaints Job at Sanofi
Job Overview (Detailed Summary)
| Category | Details |
|---|---|
| Job Role | Specialist Quality Services (Product Complaints) |
| Department | Global Manufacturing & Supply / Quality Services |
| Location | Hyderabad, India |
| Employment Type | Full-Time |
| Experience Required | 1 to 3 Years |
| Qualification | Bachelor’s / Master’s in Life Sciences, Engineering, Healthcare, IT or related |
| Application Deadline | April 29, 2026 |
| Key Focus Area | Product Complaint Handling & Quality Compliance |
Job Location & Employment Type
- Location: Hyderabad, Telangana, India
- Employment Type: Full-Time
- Work Mode: Office-based
Open Positions / Department Details
The selected candidate will be part of Sanofi’s Global Manufacturing & Supply (M&S) Quality Services team. This department plays a crucial role in connecting R&D and manufacturing operations while ensuring product quality, regulatory compliance, and efficient complaint management processes. Quality Specialist Complaints Job at Sanofi
Key Roles & Responsibilities
As a Specialist in Quality Services (Product Complaints), your responsibilities will include:
- Managing end-to-end handling of product technical complaints (PTCs) and field alerts
- Evaluating complaint severity, risk, and ensuring timely processing
- Handling complaints related to pharmaceuticals, biologics, medical devices, and combination products
- Coordinating with cross-functional teams such as manufacturing, pharmacovigilance, regulatory, and commercial operations
- Maintaining complaint records in quality databases and ensuring compliance with regulatory standards
- Conducting batch genealogy and recurrence analysis
- Supporting investigation processes and assigning cases to contract manufacturing organizations (CMOs)
- Coordinating shipment of complaint samples for investigation
- Reviewing investigation reports for completeness, root cause analysis, and CAPA implementation
- Ensuring adherence to Quality Management System (QMS) processes and GxP documentation
- Monitoring KPIs and ensuring compliance with quality metrics
- Identifying process improvement opportunities and supporting implementation
- Escalating significant issues to management when required
- Participating in meetings and providing updates on complaint investigations
Eligibility Criteria
Education
Candidates must have one of the following qualifications:
- Bachelor’s or Master’s degree in Life Sciences
- Engineering / Healthcare / IT / Business Administration
Experience
- 1 to 3 years of relevant experience in the pharmaceutical industry
- Experience in quality assurance, complaint handling, or QMS is preferred
Skills Required
Candidates should possess the following skills:
- Strong understanding of pharmaceutical quality systems and regulations
- Knowledge of product complaint handling and investigation processes
- Analytical thinking and problem-solving abilities
- Excellent communication skills (written and spoken English)
- Ability to work in a fast-paced and team-oriented environment
- Attention to detail and strong organizational skills
- Capability to manage multiple tasks and stakeholders
- Proactive approach and willingness to take ownership
Salary & Benefits
- Salary will be as per company norms
- Additional benefits may include:
- Comprehensive health and wellness programs
- Parental leave and employee support benefits
- Opportunities for international exposure and career growth
- Learning and development programs
- Collaborative and innovative work environment
Quality Specialist Complaints Job at Sanofi
Selection Process
The hiring process may include:
- Application screening
- Technical/functional interview
- HR discussion
- Final selection
How to Apply
Interested candidates should apply through the official Sanofi careers portal before the deadline. Ensure your resume highlights relevant experience in quality assurance, complaint handling, or pharmaceutical operations. Quality Specialist Complaints Job at Sanofi
Important Dates
- Last Date to Apply: April 29, 2026
Why Apply for This Pharma Job?
This role offers an excellent opportunity to work with a globally recognized pharmaceutical company and gain expertise in product complaint management and quality systems. You will be involved in critical processes that ensure patient safety and product quality, making your role highly impactful.
Working at Sanofi provides exposure to international standards, cross-functional collaboration, and advanced quality processes. It also offers long-term career growth in quality assurance, regulatory affairs, and pharmaceutical operations. Quality Specialist Complaints Job at Sanofi
Important Note / Disclaimer
IndiaPharmaJobs.in is an independent job information platform and is not affiliated with Sanofi or any organization mentioned above. We do not charge any fees for job postings or applications. Candidates are advised to verify all details from the official company website before applying. Quality Specialist Complaints Job at Sanofi
Final Call-to-Action
If you have experience in pharmaceutical quality and want to work on global product complaint management processes, this is a great opportunity. Apply before the deadline and take the next step in your pharma career with a leading multinational company. Quality Specialist Complaints Job at Sanofi
